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Grave shift differential additional $1.00/an hour.
Essential Job Functions:
· Courteously answers incoming telephone calls, and connecting/transferring to appropriate departments, guests, or other hotel/casino personnel.
· Maintains open communication with fellow Operators and Supervisors regarding any last minute information or emergent situations.
· Maintains current knowledge with all property services/features, as well as a familiarity of local events/attractions to accurately respond to guest inquiries.
· Communicates emergency situations to supervisor/management as dictated by established emergency guidelines/procedures.
· Operates public address system for paging and making property-wide public announcements.
· Responsible for processing messages for in-house/future guests, as well as key personnel.
· Responsible for assisting with guests special requests, such as wake-up calls.
· Maintains confidentiality with all subject matter.
· Work with internal and external customers to provide optimal guest service. This includes contact with various departments in an effort to provide/obtain pertinent information needed to ensure proper guest service is provided.
· Lift, move, carry materials or carry reports and supplies weighing a maximum of 20 lbs. on an intermittent basis.
· Stand, walk, bend (at neck & waist), reach (above & below shoulder level), and squat for duration of shift, walking 2-4 miles during an 8-hour shift. Simple grasping, repetitive use of the hands and fine hand manipulation is required to complete essential functions.
· Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules that reflect the business needs of the Hotel.
· Comply with hotel rules and regulations for the safe and efficient operation of Hotel facilities.
· Other duties as assigned within the scope of this job description.
Qualifications:
Education and/or Experience:
Work Environment:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.The noise level in the work environment is usually loud.
Part Time
Building Construction
$33k-41k (estimate)
02/25/2023
06/20/2024
meruelogroup.com
DOWNEY, CA
1,000 - 3,000
1986
Private
ALEX MERUELO
$500M - $1B
Building Construction
Meruelo Group is a business conglomerate that focuses on construction, real estate, food, hospitality, gaming and media sectors.
The job skills required for Call Center Operator include Problem Solving, Confidentiality, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Operator. Select any job title you are interested in and start to search job requirements.
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